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Useful Resources

At the tip of your fingers

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What to do in an emergency

  • If you have serious concerns about someone’s immediate safety: call 111 or take them to the Emergency Department at your nearest hospital

  • Phone your nearest hospital, or your district health board’s mental health crisis assessment team

  • Remain with them and help them to stay safe until support arrives

NZ Helplines

  • 1737 – (free call or text) 24/7 for help from a trained counsellor

  • If your life is in danger dial 111

  • The Depression Helpline
    0800 111 757 or free text 4202

  • Healthline
    0800 611 116

  • Youthline
    0800 376 633

  • The Lowdown
    Text 5626 for support to help young people recognise and understand depression or anxiety.

  • Alcohol Drug Helpline
    0800 787 797

Australian Helplines

  • Lifeline 24/7 
    13 11 14

  • If your life in danger dial 000

  • Suicide Callback Service 
    1300 659 467

  • Kids Helpline
    1800 551 800

  • Mensline
    1300 789 978 

  • Counselling for those impacted by domestic violence sexual assault
    1800 737 732

Additional Resources (non-emergency)

If you’re looking for general information and tools to support teenagers (outside of a crisis situation), the following resource may be helpful.

My Overhelpful Brain is a short, easy-to-read ebook for teenagers (and parents) that explains how the teenage brain works, why thoughts and emotions can feel intense, and offers simple, practical tools to help teens feel more in control.

This is a psychoeducational resource, not therapy and is not a substitute for professional or emergency support.

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To View ebook click:

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Virtual sessions for NZ and Australia

In-person session in Wanaka

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